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Privacy policy

We respect your privacy and we are committed to protecting your privacy and to complying with the National Privacy Principles in the Australia Privacy Act. We only collect personal information that is necessary to conduct our business as an online supplier.

Information that We May Collect Online

The circumstances of collection and the type of service you request from us determine the range of personal information we collect from you. For placing an order, we require your personal contact information including name, email address, delivery address, telephone numbers; and personal billing information such as credit card or debit card details and billing address.

How is information collected

Your personal information could be collected while you visit our website, when you deal with us over the telephone, send us correspondence (could be by letter, fax, or email), or when you have contact with us in person. No personal information will be collected by us without your consent. We consider that your consent is granted when you complete the fields necessary to facilitate a transaction through this website.

We do not collect sensitive information (for example: medical history) from users of our website.

How we collect personal information

We collect personal information from you if you buy something from us, if you subscribe to our newsletter(s), if you sign up for an account with us and also if you enter a competition.

We may also collect personal information, when you use a our website, by using cookies, recording your IP address and other statistical methods.

When you share personal information with us, we will use our best endeavours to store and protect it securely. We will use SSL encryption to help us with this task.

How we use your personal information

In general, we will only use your personal information to provide the product or service that you have requested from us. More specifically, we may use your personal information to:

  • Communicate with you to facilitate your order
  • Arrange delivery of the item(s) that you have ordered
  • Take payment for the item(s) you have purchased

We may also use your personal information to assist you with product choices and to keep you informed of changes to product ranges or special offers.

We will only communicate with you by email and/or SMS if you have provided us with your email address and/or phone number and consented to receive communications from us.

Who we share your personal information with

Our suppliers

We may share some of your personal information with the suppliers of the products sold on our sites. This is only done to facilitate the delivery of the product(s) you have purchased. This would generally include the delivery address, recipient's name and contact details if necessary.

Our logistics partners

We may share some of your personal information with our logistics partners so that they can deliver the products you buy to the address you have given us. This would generally include the delivery address, recipient's name and contact details if necessary

Our billing & security partners

We may share some of your personal information with our billing & security partners in order to ensure that your payment is processed smoothly.

Our business partners

We may share some of your personal information with other business partners for purposes including but not limited to marketing, data analysis and reporting.

Federal or State police authorities

We may disclose your personal information to the relevant authority when required to do so by law, in cases of fraud and where any threats are made against any of our employees, Ozhotdeal or the general public.

Related bodies corporate

We may disclose personal information to our related bodies corporate.

Purpose of Collecting Information

We collect aggregated information about you to facilitate your access to our website and deliver products you have ordered from us. Additionally, we will use the information to conduct marketing reports and activities, collect your opinion on our products, services, marketing, and website, and send you a newsletter regularly.

We endeavor to ensure, where possible, the security and integrity of your personal information. Unfortunately, we cannot guarantee 100% the security of any information you transmit to us since it is being transmitted over the internet. Once any information is in our possession, we require employees to respect customers’ privacy consistent with our legal responsibilities. We are committed to treating your information with the utmost care. We assure you that none of your personal information will be disclosed unless it is required or authorized by law. We will take all reasonable precautions to protect your personal information from any alteration or illegal use.

Keeping Your Personal Information Up To Date

You are entitled to gain access to personal information that we holds about you. If the information we hold about you is inaccurate, incomplete, or out-of-date, please contact us and we will take reasonable steps to either correct the information or if necessary, discuss alternative actions with you.

If you would like to unsubscribe from receiving any of our commercial electronic messages sent by us, please log into your account to make the change.

Link to Other Sites

This website contains links to other sites that are not owned or controlled by us. We is not responsible for the privacy practices of such other sites. We recommend you read the privacy statement on each website you visit.

Computer Tracking and Cookies

We might use cookies for purposes such as keeping track of your preferences and profile information. Cookies are commonly used for marketing activities such as analyzing user preferences and popular categories to strengthen the functionality and relevancy of our website.

Changes to the Privacy Policy

This Privacy Statement may change from time to time. You will be notified on the website of any changes to our Privacy Statement. You are therefore encouraged to review it frequently

 Last updated: 15 March 2024.



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