Item is delivered via Australia Post, Aramex, Toll, Allied Express or
Hunter Express, according to the size and weight of the item. Tracking
number will be provided after the item is dispatched. Once your items have shipped out you will get an email notification and a
tracking number attached to it. This tracking number will be linked to
the carrier tracking website and if you click on it, it will allow you
to track the status of your order. In some cases, tracking updates could
take 24-48 hours to update accurately. Alternatively, you can always
contact the courier directly and quote your tracking number and they
will be able to give you more accurate tracking information.
There are some instances where the courier that is assigned for delivery
of certain products can’t arrange delivery to certain locations. We
recommend getting in touch with our friendly Customer Care team and we
can work out if there is an alternative delivery method to your area.
Due to the
limited access of our carriers, there are certain postcodes that we are unable
to deliver to. Please refer to the list below for more details.
No, we cannot
deliver to PO boxes or Parcel Lockers because they're usually too small to
accept most of the items we sell. Most of our goods are delivered by couriers
or specialist furniture carrier directly to your door and require a signature
choosing a selection results in a full page refresh